Lead Customer Service Representative

Description: Performs a broad range of customer service duties related to the water and sewer services of the Authority. Supervises Customer Service Representatives. Responds to and assists customers with problems and routine inquiries. Ensures customers are provided a high level of service and treated professionally. Minimum Qualifications Preferred: Bachelor's degree in business administration or a related field from an accredited college or university. Valid Class C Driver’s License with a satisfactory MVR. Two years of progressively responsible experience in customer service, including direct supervisory experience. Starting pay is $26.75 per hour. Competitive benefits are offered. Applications may be filled out on our website at www.etowahwaterga.gov found under the Human Resource Department and they are accepted at Etowah Water & Sewer Authority c/o Human Resource Department, 1162 Hwy 53E, Dawsonville GA 30534. Opened until filled. Etowah Water is a DFW and an EOE.