Front Office Receptionist

We are seeking a dedicated and professional Bilingual Front Desk Receptionist to join our team. This role is essential in providing exceptional patient service and administrative support within our medical facility. The ideal candidate will possess a background in medical office operations, including familiarity with electronic health record (EHR) systems and medical terminology. As the first point of contact for patients, you will play a vital role in ensuring a welcoming environment while efficiently managing front desk responsibilities.

Duties

• Greet with patients and visitors warmly, ensuring a positive first impression.
• Manage Check in and Check out systems, handle incoming calls, schedule appointments, and address patient inquiries.
• Maintain accurate patient records and documentation in compliance with HIPAA regulations.
• Verify satisfaction of services and assist with medical billing processes.
• Coordinate medical scheduling and manage appointment calendars effectively.
• Review intake forms and ensure all necessary documentation is complete and accurate.
• Assist with filing, clerical tasks, and general office management duties as needed.
• Facilitate communication between patients and healthcare providers to enhance patient service and flow of process.

Skills

• Proficiency in understanding of health information management.
• Possible marketing opportunities and assistance.
• Excellent phone etiquette and customer service skills to handle patient interactions professionally.
• Bilingual abilities are a plus to assist diverse patient populations.
• Previous experience in a medical or dental office setting not required but perferred.
• Familiarity with documentation review processes and care plan management is beneficial.
• Ability to work collaboratively in a fast-paced environment while maintaining attention to detail. Join our team as a Front Desk Receptionist where your contributions will help shape the patient experience in our clinic. We look forward to welcoming an enthusiastic individual who is committed to providing outstanding service.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount

Work Location: In person